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Privacy Policy

Urban Active Fitness is committed to protecting the privacy of its visitors and has prepared the following statement to inform users how personally identifying information and non-personally identifying information is gathered from our website and used by urbanactivefitness.sg. Urban Active Fitness encourages its website users to be smart about choosing when, and to whom, to release information online.

PRIVACY POLICY UPDATES
Whenever our Privacy Policy is modified we will notify you that changes have been made by updating the month, day, and year currently displayed beside the link to our privacy policy statement. This link is located at the bottom of each page within the urbanactivefitness.sg website.

CHILDREN
Children (persons under the age of 18) are not eligible to use the website unsupervised and we ask that children do not submit any personal information to us. If you are under the age of 18, you may only use this website in conjunction with and under the supervision of your parents or guardians.

NON-PERSONALLY IDENTIFIABLE INFORMATION
Certain non-personally identifiable information about our visitors is collected by the standard operation of urbanactivefitness.sg’s internet servers and through the use of “cookie” technology (as described below), such as the type of internet browser you are using and the domain name of your internet service provider, where you go within the website, how much time you spend in any particular area and what you buy.

COOKIES
A “cookie” is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. All websites on urbanactivefitness.sg where you are prompted to log-in or that are customizable by you require that you accept cookies. Generally, we use cookies to:

  • Remind us of who you are and to access your account information (stored on our computers) in order to deliver to you a better and more personalized service. This cookie is set when you register or “Sign In” and is modified when you “Sign Out” of our services. 
  • urbanactivefitness.sg also uses cookies to store your zip code for other services, such as facilitating your finding a Urban Active Fitness near you via the website.
  • Estimate our audience size. Each browser accessing urbanactivefitness.sg is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered user versus by an unregistered user, and to help target messages, promotions and ads based on user interests and behaviour.
  • Assist us in tracking visits to and business at our store, and to process the items in your shopping basket. This information collected by cookies is sometimes called “clickstream” or “click trail” and may also describe which pages you have seen in each part of the store.
  • Track your progress and number of entries in some of our promotions, sweepstakes and contests. When an Urban Active Fitness – hosted promotion uses cookies, the information written to the cookie indicates the player’s progress through the promotion, and may be used to track entries, submissions, and status in prize drawings.
  • Measure certain traffic patterns, which areas of the Urban Active Fitness website you have visited, and your visiting patterns in the aggregate. We use this research to understand how our users’ habits are similar or different from one another so that we can make each new experience on urbanactivefitness.sg a better one. We may use this information to better personalise the content, banners, and promotions that you and other users will see on our website.


Advertisers that serve ads onto urbanactivefitness.sg may also use their own cookies. You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the website. By accepting the User Agreement and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications. You may make changes to your notification preferences at any time.

You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those urbanactivefitness.sg services that require registration in order to participate. These services include (but are not limited to): participating in any loyalty or incentive programs, signing up for free passes, etc.

Information collected by the standard operation of urbanactivefitness.sg’s internet servers and through the use of cookies is analysed by Urban Active Fitness only in aggregate form and is used to improve the content of our website, to tailor the content and/or layout to consumer trends and to notify users about updates to the website. Urban Active Fitness reserves the right to disclose or otherwise utilise this information in aggregate form, for any purpose, in its sole judgement.

Log data collected on web servers both within urbanactivefitness.sg’s control and under the confidential control of urbanactivefitness.sg’s third party ad service provider(s) supplies Urban Active Fitness with aggregate information about the number of visits to different pages on our website. This information is not personally identifiable information and is used by Urban Active Fitness to improve the content of our website.

PERSONALLY IDENTIFIABLE INFORMATION
urbanactivefitness.sg receives and stores any personally identifiable information you enter on our Web site or provide to us in any other way (such as your name, street address, telephone number and email address). Also, if you contact Urban Active Fitness Online, we may keep a record of that correspondence. Such information is only known to Urban Active Fitness when it is voluntarily submitted or posted to us. Wherever urbanactivefitness.sg collects personally identifiable information we make an effort to include a link to this Privacy Policy on that page.

Personally identifiable information will be used by Urban Active Fitness and its authorised agents only: (1) to process your requests (e.g., register you for a contest or sweepstakes or fulfil your merchandise order); (2) to communicate with you or personalise the website based on your stated interests and preferences or make related offers to you; (3) to administer the Web site or serve you when you have questions or problems; and/or (4) as may, in Urban Active Fitness’s sole judgement, be required by any applicable laws, rules or regulations or the Terms and Conditions applicable to this Web site.

Personally identifiable information will only be shared with third parties to further the purpose for which you provide such information (e.g., to process your subscription request, enrollment registration or merchandise order) or when we believe in good faith that the law requires it, or to protect the rights of Urban Active Fitness or its affiliates or subscribers.

If Urban Active Fitness intends to disclose personally identifiable information to third parties in circumstances not outlined above, you will be advised at the time that we request that you provide us such information, such as in the rules of a sweepstakes or contest or as part of the terms of a given promotion, and you will be provided with the opportunity to opt out of our online database so that participation in the registration, sweepstakes, contest or other activity is possible without disclosing personally identifiable information to such third parties. Urban Active Fitness does not currently sell any personally identifiable information to third parties.

SHOPPING SERVICES
Urban Active Fitness strives to offer its visitors a secure and safe environment for credit card purchases. Some of the shopping and fulfilment services offered on urbanactivefitness.sg may be operated by third party shopping partners.

They collect personally identifiable information necessary to accept, process and ship your ordered merchandise on behalf of Urban Active Fitness to provide you with information you may request and updates on the status of your order, and to assist your purchasing experience. Our shopping partners collect personally identifiable information from you by “active” means, whereby you actively give our shopping partners, as urbanactivefitness.sg’s agents, that information when ordering merchandise.

Personally identifiable information entered into any of the urbanactivefitness.sg shopping services is used only to complete your transaction and never revealed to others or used by our shopping partners for any purpose not authorised by Urban Active Fitness. Our shopping partners do not own the personally identifiable information they collect and provide such information only to Urban Active Fitness (or its designee) and to the delivery services they use to deliver merchandise that you order from the urbanactivefitness.sg shopping services. However, as authorised by Urban Active Fitness, our shopping partners will provide personally identifiable information in response to legitimate subpoenas or other appropriate law enforcement activities.

Credit card information provided to buy merchandise is used solely to determine that your card is valid, that sufficient credit is available to pay for the purchase and to apply the cost of your purchase to your card when the items are shipped. Credit card information you provide is transmitted across the Internet securely using encryption from your browser to our shopping partners’ secure order processing systems. Some versions of browsers and firewalls do not permit connection to secure servers. In such cases, you will not be able to connect to the server and therefore won’t be able to place an order through a secure connection. While no method is completely impenetrable, our shopping partners utilize state-of-the-art encryption technology used in e-commerce today. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. Consequently, while our shopping partners are committed to protecting your personal information, they cannot entirely ensure or warrant the security of any information you transmit to them.

Please be aware that urbanactivefitness.sg advertisers or websites that have links on our website may collect personally identifiable information about you. The information practices of those Web sites linked to urbanactivefitness.sg are not covered by this privacy policy.

External Service Providers. There are a number of separate services offered by third parties that we refer to as external service providers that may be complimentary to your use of the Web site (e.g. merchandise providers, shipping, packaging). If you choose to use these separate services, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy. We do not disclose your personal information to external service providers unless you provide your explicit consent. With your consent we may provide some of your personal information to the external service provider offering such services, for your convenience. To prevent our disclosure of your personal information to an external service provider, you can decline such consent or simply not use their services. Because we do not control the privacy practices of these third parties, you should evaluate their practices before deciding to use their services. Users who register on a Urban Active Fitness co-branded website grant Urban Active Fitness permission to pass your email address back to that co-branded website. The use of your email address by the co-brand Web sites is limited by their applicable privacy policies.

Internal Service Providers for Our Operations. We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and therefore we may provide some of your personal information directly to these internal service providers. These internal service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Urban Active Fitness related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you (such as for Urban Active Fitness surveys or for a co-branded credit card). In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy. Note that you might be on a mailing list for one or more of our independent franchised gym operators, so please contact them directly to remove your name from local mailing lists.

SECURITY
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, urbanactivefitness.sg cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure that collected personally identifiable information is secure and not readily accessible to unapproved individuals or third parties. urbanactivefitness.sg has limited the number of people who have physical access to our database servers and has implemented electronic security systems and password protections which help further guard against unauthorized access.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your personal information that they collect from the Web site. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.

“I feel fitter, toner and sexier in so many ways, I am so happy with the changes.”

Kirstie’s transformation in a just a month!

I had 4 different personal trainers in the past. After many unsuccessful transformation attempts; slimming pills, diet plans and even joined a slimming centre, I felt jaded as nothing seemed to work.

I was persuaded to give it a final shot, that is when Jovin my personal trainer turned my attempts to success. Jovin listened patiently and told me that his training approach may sound unorthodox to me (given what I tried), it will however give me sustainable results and all I had to do was to trust him.

His favourite line “If something works, you would feel and see within 2 weeks. Else somethings got to change.”

We trained thrice a week. For the first time, my tummy area started toning up the way I wanted, my arms got leaner, my core felt stronger, my back muscles are tighter giving me a better posture – these were achieved within 3 weeks of training.

Every session was a different set of challenges and Jovin would tweak my diet every week. His diet plan was for me to make small impactful changes. I feel fitter, toner and sexier in so many ways, I am so happy with the changes.

Thank you Jovin for helping me achieve what I deem was unachievable and making me feel confident again. You are an awesome personal trainer and I look forward to our next workout.

Trainer Spotlight

“My clients are a reflection of my success as a Personal Trainer.”

“I owe my result to – diet, training and a good personal trainer.”

Laurence’s 4-month prep into competition.

My intent was to be ready for a local competition. Unlike my competitors, who had single-digit body fat percentages, my 21% body fat meant that I needed to work extra hard before the competition.

I was clueless about cardio, macro nutrition, and my weight training programme was a mess. For a while I tried to follow random fitness celebrities’ workouts on YouTube, until I was introduced to Tim from UAF.

I was apprehensive at first, as I heard stories about personal trainers making you sign up for a packages, then blaming you for not following the diet when the programme didn’t work.

However, Tim was different. He was patient, kind and very reasonable. He designed my training programme and diet, and the workouts were fun and full of variety.

We shared our meal plans which I very much enjoyed the process. When I ate badly, he would “fine” me with 50 burpees, 100 push-ups and 200 squats continuously without rest. I could never forget that punishment!

I learnt that mind-muscle connection is key to developing stubborn body parts, which really helped in maximising every single training session. I discovered proper lifting form and techniques and how to avoid injuries while training. I could feel my chest muscles hardening up and see lines appearing on my abs which I never have before! This journey was not only fulfilling, but also boosted my self-confidence.

After a few weeks of training, I could already see how my body is transforming. I followed my diet plan, my cardio programme was well balanced and my body fat was heading below 10%. Each time I looked in the mirror, I became more motivated, and eventually I became the best (physically) version of myself.

Trainer Spotlight

“Never do the same and expect more! Keep challenging yourself mentally and physically to be a better version of yourself.”

“You don’t have to be great to start, but you have to start to be great.”

Michelle’s proud transformation over half a year.

I recently attended my high school reunion and my friends were pleasantly surprised that I look healthier and more vibrant than in my teens.

I have the body type of an apple shaped endomorph and pretty much grew up as a pudgy teenager. It took hard work and persistence on both my and personal trainer, Jovin’s part – coupled with conscientious substitution of bad foods for good ones.

Jovin’s PT services are personalised; he comes in with a plan and we will follow through until we achieve the first goal then moved on to the next.

There are still times when I look at the mirror and wondered if this is really me. Through this partnership, I have conquered three vertical marathons (top 25 percentile) and the Spartan Race.

It’s been a great journey, and I’m looking forward to more healthy years to come. If you are serious about a positive change in your life, Jovin will lead you every step of the way with his contagious passionfor training and life.

I have been training with Jovin for over 6 years, and I would recommend him to anyone looking to develop healthy habits and aesthetics.

Trainer Spotlight

“It’s never too late to start."

“If it doesn’t challenge you, it doesn’t change you.”

Issac’s 180 degree change in his lifestyle in 4 months.

I used to spend a lot of time at work, leading to late-night supper and drinks. It was an unhealthy lifestyle and I felt out of shape.

I was introduced to my trainer Tim, who is very knowledgeable about diet, especially calorie manipulation. When my bodyfat% was stagnant, he was able to come up with different dieting techniques that are effective in reducing my bodyfat%.

He makes dieting fun and easy to follow, which was something I really appreciate as I can’t possibly eat pre-cooked meals every single day.

There are also days I eat with my colleagues, family and friends. I always feel bad after these social obligations. However, Tim was always able give the right advice to make me feel better emotionally. Plus, all the consistency in training and dieting has really paid off.

Trainer Spotlight

“Your whole body is made in the kitchen!”

“In 6 months, I went from 120kg to 85kg.”

George's most impactful birthday gift.

Being born an endomorph did not deter me from trying to keep in the best shape I can. I have tried every diet trend, from ketogenic, Atkins, and vegetarian to Weight Watchers diets. I even committed to jogging every day for 30-45mins, core training, lifting weights, and even signing up for spinning classes. But no matter how hard I tried, I was still unable to change my physique.

I felt demoralised and fell back into snacking and old habits of supper. Sleep deprivation from work made things worse and my energy level was at its all-time low.

My wife decided to sign me up for a personal training package as my birthday gift and that was when I met my PT, Jovin.

Jovin laid out a game plan for us, which consists of short to long-term goals. The first 3 weeks were all experimental. The training was fun, progressive and challenging at the same time. Jovin was so committed that he would wake up at 6 am to text and ensure that I do my fasted cardio before breaking fast.

All my workouts were recorded and we knew exactly what worked and what didn’t. We used a food log as well to track my macros.

It was an enjoyable and fulfilling journey, and every session was a new learning experience.

We measured my body fat % and stats every month, and I am so glad to see each measurement improve. I started sleeping well as I was able to channel my stress through my workouts. In 6 months, I went from 120kg to 85kg.

Most importantly, I believe I am able to sustain my physique because I really enjoy this new lifestyle. If you are looking for a trainer in Singapore who knows his stuff, Jovin is your go-to fitness trainer.

Trainer Spotlight

“The biggest challenge is taking the first step.”

LET'S CHAT

We are here to help you level up.

We are are one click away from building your incredible brand and career.

Fill your particulars to register your interest.

Or if you have any questions or anything on the website that sparks an interest.

Either way, we’d love to talk.

“I can’t believe that was me in the past.”

Jimmy's Body Transformation in 5 Months.

I needed a quick fix on my lifestyle and body. I was recommended to my personal trainer Jovin by a friend.

The entire process of my fitness journey was exciting as we do progressive measurements every 3 weeks, analysing of my bodyfat % and pictures, he was meticulous on which part of my body was progressing well, and which part needed more attention.

By the 3rd month I could see my chest and arms becoming more defined. By the 5th month when we compared the earlier pictures, I couldn’t believe that was me in the past and the new me was also in a way unbelievable for me, my confidence grew and my lifestyle has changed.

I manage to cut out alcohol and got into a good and balance diet regime with “cheat meals” catered as well, overall, very balanced and positively reinforcing. It shows that a good fat loss diet is not just about eating boiled chicken breast and many eggs for every meal.

Trainer Spotlight

“Dieting is not about chicken breast and eggs only!”

“Weight loss happens with the right nutrition & training.”

Malvika's Weight Loss in 2 Months.

Having just move into Singapore and surrounded by all the good food, I gained a lot of weight to the point that I find it hard to fit into all my dresses.

I tried working at different gyms, experienced some weight loss but somehow aesthetically I couldn’t change how my stomach looked.

Got desperate and decide to google for personal trainers and by luck found Urban Active Fitness and was paired with Jovin! His workouts are planned in phases, with proper structure and progression.

The training has a good mixture of fun and toughness injected, I look forward to all my workouts with Jovin and most importantly he helped me with my nutrition, which I felt contributed to my transformation.

Thank you Jovin for transforming how I look and also my eating habits.

Trainer Spotlight

“Variety is still the spice of life.”

“At 43, I am looking my best.”

Matthew's Transformation in 6 Months.

Juggling between 3 kids, a bank job, and plenty of stress, going to a gym was out of the question for me. Having a personal trainer come to my condo gym to train me was the only option available to me.

Jovin went the extra mile for me, even staying an extra 30mins after my session ended to make sure I finish my 30mins cardio session.

We did this thrice a week and he also held me accountable on days I don’t train to do 45mins cardio. I was clocking in 3 weights session and 5 cardio sessions a week with varying intensity.

Every meal I ate was eyeballed, he would explain why I needed to cut down on certain choices and giving me great alternatives for eating lunch around my office area. His efforts are proportionate to my transformation goal.

At 43, I am looking my best.

Trainer Spotlight

“Prioritize your time, use it on your health and you will thank yourself later!”

“I am able to stay fit purposefully on track now.”

Aileen's Transformation in 8 Months.

During my pregnancy, I put on about 30kg. When I looked into the mirror, I felt horrible, I had no clue how I was ever going to get back in shape.

I was matched with Gecelia of Urbanactivefitness. The first few weeks of training was challenging and tough. I felt like giving up so many times, but Gecelia was by my side the whole journey.

On non-training days she would text me, or call me to check on me which I really appreciate. She always knows what to say to boost my motivation and keep me on track. She even made her signature overnight oats for me.

Ultimately, I am able to stay purposefully on track and started losing my pre-pregnancy weight and bodyfat %.

I have regained my body shape, couldn’t have done it without her help. Thank you Urbanactivefitness and Gec!

Trainer Spotlight

“Going the extra mile for my client also reap heaps of rewards for me.”

“Training is challenging and I have really come to enjoy it.”

Bryan's Transformation in 3 Months.

I met Jeremy 3 months ago when I realised my fitness level had gone down after struggling to breathe from playing with my son. I decided that I must do something about it before it gets worse.

Jeremy is the nicest and most patient person I have met, always very attentive to my training form, and checks on my mental condition during training.

His training is everchanging, there was never 1 session that was completely the same as the previous one.

He is creative in coming up with effective yet challenging exercises that I really come to enjoy. He is also well-versed in Sports massage and have occasionally help me release tightness in my neck and shoulder.

I highly recommend Jeremy as a PT.

Trainer Spotlight

“You are your own biggest challenge.”

“Training correctly has helped me achieve a better physique at 44.”

Peter's Transformation in 5 Months.

I look forward to every PT session with Shaun, he is knowledgeable, patient and passionate about helping me change my physique.

I had a few personal trainers before, but when I met Shaun, he was meticulous and able to correct on all my lifting techniques. These small yet impactful changes in my training techniques have gotten me stronger and enable me to achieve a better physique at 44.

He was also helpful with nutrition guidance and on the days, I travel for work, he will take the effort to do video calls with me to ensure I am training, and not skipping my cardio sessions.

Highly recommend Shaun to anyone looking for a committed personal trainer.

Trainer Spotlight

“Consistency is KEY.”

UAF Annual Grand Slam 2023

UAF Team Photoshoot